FLOW 2.5 uses LLM for more efficient process handling in response management Insiders Technologies releases a new version of its omnichannel workflow and response management solution, enabling the use of LLM for AI-based customer request processing. Insiders...
Insiders at the CCW 2024 At Call Center World 2024, the Insiders specialists for AI-supported process automation will be presenting modern solutions for cross-channel response management, workflow support and process optimization. As industry experts for...
