{"id":87369,"date":"2025-09-17T15:47:00","date_gmt":"2025-09-17T13:47:00","guid":{"rendered":"https:\/\/insiders-technologies.com\/response-management\/"},"modified":"2025-10-28T12:28:33","modified_gmt":"2025-10-28T11:28:33","slug":"response-management","status":"publish","type":"page","link":"https:\/\/insiders.next-kmu.de\/en\/response-management\/","title":{"rendered":"Response Manage\u00adment"},"content":{"rendered":"<p>[et_pb_section fb_built=\u201e1\u201c fullwidth=\u201eon\u201c admin_label=\u201eHero 1\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c da_disable_devices=\u201eoff|off|off\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c da_is_popup=\u201eoff\u201c da_exit_intent=\u201eoff\u201c da_has_close=\u201eon\u201c da_alt_close=\u201eoff\u201c da_dark_close=\u201eoff\u201c da_not_modal=\u201eon\u201c da_is_singular=\u201eoff\u201c da_with_loader=\u201eoff\u201c da_has_shadow=\u201eon\u201c][et_pb_fullwidth_header title=\u201eResponse Manage\u00adment\u201c button_one_text=\u201eRequest Demo\u201c button_one_url=\u201c#demo_popup\u201c button_two_text=\u201eSchedule a meeting\u201c button_two_url=\u201c#expert_popup\u201c admin_label=\u201eVollbreite Kopfzeile\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201e8001327d-eedb-43ce-8803-c9fb3122f40b\u201c content_letter_spacing=\u201e2px\u201c custom_padding=\u201e60px||50px||false\u201c custom_padding_tablet=\u201e60px||50px||false\u201c custom_padding_phone=\u201e15px||20px||false|false\u201c hover_enabled=\u201e0\u201c button_one_text_color_hover=\u201c#ffffff\u201c button_two_text_color_hover=\u201c#ffffff\u201c button_one_border_color_hover=\u201c#ffffff\u201c button_two_border_color_hover=\u201c#ffffff\u201c button_one_bg_color_hover=\u201ergba(255,255,255,0)\u201c button_two_bg_color_hover=\u201ergba(0,0,0,0)\u201c locked=\u201eoff\u201c global_colors_info=\u201c{%22gcid-65e4c8b1-fe16-43d2-8d2c-02d3910419e0%22:%91%22colorStart%22,%22background_color_gradient_stops%22,%22colorStart%22,%22background_color_gradient_stops%22,%22colorStart%22,%22background_color_gradient_stops%22,%22colorStart%22,%22background_color_gradient_stops%22,%22colorStart%22,%22background_color_gradient_stops%22%93,%22gcid-72cb55ff-3099\u201344b1-801c-cc542069f87c%22:%91%22colorEnd%22,%22background_color_gradient_stops%22,%22colorEnd%22,%22background_color_gradient_stops%22,%22colorEnd%22,%22background_color_gradient_stops%22,%22colorEnd%22,%22background_color_gradient_stops%22,%22colorEnd%22,%22background_color_gradient_stops%22%93,%22gcid-776c0058-5169\u20134c2f-8280-da812ba68725%22:%91%22background_color%22,%22background_color%22,%22background_color%22,%22background_color%22,%22background_color%22%93,%22gcid-530c3a70-60e4-49ea-99b7-e65c6e285265%22:%91%22button_one_text_color%22,%22button_one_border_color%22,%22button_two_bg_color%22,%22button_two_border_color%22,%22button_one_bg_color__hover%22,%22button_one_border_color__hover%22,%22button_two_border_color__hover%22,%22button_two_text_color__hover%22%93,%22gcid-a1ce49c7-18bb-4621\u20138275-487db4ef4ea2%22:%91%22button_one_text_color__hover%22,%22button_one_text_color__hover%22%93}\u201c button_one_text_size__hover_enabled=\u201eoff\u201c button_two_text_size__hover_enabled=\u201eoff\u201c button_two_text_color__hover=\u201egcid-530c3a70-60e4-49ea-99b7-e65c6e285265\u201c button_one_border_width__hover_enabled=\u201eoff\u201c button_two_border_width__hover_enabled=\u201eoff\u201c button_one_border_color__hover=\u201egcid-530c3a70-60e4-49ea-99b7-e65c6e285265\u201c button_two_border_color__hover_enabled=\u201eon\u201c button_two_border_color__hover=\u201egcid-530c3a70-60e4-49ea-99b7-e65c6e285265\u201c button_one_border_radius__hover_enabled=\u201eoff\u201c button_two_border_radius__hover_enabled=\u201eoff\u201c button_one_letter_spacing__hover_enabled=\u201eoff\u201c button_two_letter_spacing__hover_enabled=\u201eoff\u201c button_one_bg_color__hover=\u201egcid-530c3a70-60e4-49ea-99b7-e65c6e285265\u201c button_two_bg_color__hover_enabled=\u201eon\u201c button_two_bg_color__hover=\u201eRGBA(255,255,255,0)\u201c sticky_enabled=\u201e0\u201c button_one_bg_enable_color__hover=\u201eon\u201c button_two_bg_enable_color__hover=\u201eon\u201c]<\/p>\n<p>Com\u00admu\u00adni\u00adcate effort\u00adlessly and in real time with your customers, via email, chat, WhatsApp or other social media channels \u2013 all from one interface.<\/p>\n<p>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\u201e1\u201c disabled_on=\u201eoff|off|off\u201c admin_label=\u201ePopup \u2013 #expert_popup\u201c module_id=\u201eexpert_popup\u201c module_class=\u201epopup\u201c _builder_version=\u201e4.25.0\u201c _module_preset=\u201edefault\u201c da_is_popup=\u201eon\u201c da_popup_slug=\u201eexpert_popup\u201c da_disable_devices=\u201eoff|off|off\u201c locked=\u201eoff\u201c collapsed=\u201eon\u201c global_colors_info=\u201c{}\u201c da_exit_intent=\u201eoff\u201c da_has_close=\u201eon\u201c da_alt_close=\u201eoff\u201c da_dark_close=\u201eoff\u201c da_not_modal=\u201eon\u201c da_is_singular=\u201eoff\u201c da_with_loader=\u201eoff\u201c da_has_shadow=\u201eon\u201c][et_pb_row admin_label=\u201etalk to an expert container\u201c _builder_version=\u201e4.25.2\u201c _module_preset=\u201edefault\u201c locked=\u201eoff\u201c collapsed=\u201eoff\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e4_4\u201c _builder_version=\u201e4.24.0\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c][et_pb_text admin_label=\u201etitel talk to an expert\u201c _builder_version=\u201e4.27.2\u201c header_font=\u201c|700|||||||\u201c header_2_font=\u201eMontserrat|700|||||||\u201c module_alignment=\u201eleft\u201c custom_margin_tablet=\u201c|||\u201c custom_margin_phone=\u201c\u201c custom_margin_last_edited=\u201eon|tablet\u201c custom_padding=\u201c|||\u201c animation_style=\u201efade\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]<\/p>\n<h2>Arrange an expert meeting<\/h2>\n<p>[\/et_pb_text][et_pb_code admin_label=\u201eshortcode talk to an expert\u201c _builder_version=\u201e4.27.2\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c]<style id=\"wpforms-css-vars-25344\">\n\t\t\t\t#wpforms-25344 {\n\t\t\t\t\n\t\t\t}\n\t\t\t<\/style><\/p><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-25344\"><form id=\"wpforms-form-25344\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"25344\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/87369\" data-token=\"62357234d9e043afc7d5193f50508156\" data-token-time=\"1781080279\"><noscript class=\"wpforms-error-noscript\">Please enable Java\u00adScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable Java\u00adScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-25344-field_24-container\" class=\"wpforms-field wpforms-field-text\" data-field-type=\"text\" data-field-id=\"24\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-25344-field_24\" aria-hidden=\"false\">Anrede<\/label><input type=\"text\" id=\"wpforms-25344-field_24\" class=\"wpforms-field-large\" name=\"wpforms[fields][24]\" placeholder=\"Anrede\" aria-errormessage=\"wpforms-25344-field_24-error\"><\/div><div id=\"wpforms-25344-field_14-container\" class=\"wpforms-field wpforms-field-text\" data-field-type=\"text\" data-field-id=\"14\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-25344-field_14\" aria-hidden=\"false\">Vorname <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-25344-field_14\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][14]\" placeholder=\"Vorname\" aria-errormessage=\"wpforms-25344-field_14-error\" required><\/div><div id=\"wpforms-25344-field_2-container\" class=\"wpforms-field wpforms-field-text\" data-field-type=\"text\" data-field-id=\"2\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-25344-field_2\" aria-hidden=\"false\">Nachname <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-25344-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" placeholder=\"Nachname\" aria-errormessage=\"wpforms-25344-field_2-error\" required><\/div><div id=\"wpforms-25344-field_11-container\" class=\"wpforms-field wpforms-field-text\" data-field-type=\"text\" data-field-id=\"11\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-25344-field_11\" aria-hidden=\"false\">Unter\u00adnehmen <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-25344-field_11\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][11]\" placeholder=\"Unternehmen\" aria-errormessage=\"wpforms-25344-field_11-error\" required><\/div><div id=\"wpforms-25344-field_4-container\" class=\"wpforms-field wpforms-field-email\" data-field-type=\"email\" data-field-id=\"4\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-25344-field_4\" aria-hidden=\"false\">E\u2011Mail <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-25344-field_4\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][4]\" placeholder=\"E-Mail\" spellcheck=\"false\" aria-errormessage=\"wpforms-25344-field_4-error\" required><\/div><div id=\"wpforms-25344-field_23-container\" class=\"wpforms-field wpforms-field-phone\" data-field-type=\"phone\" data-field-id=\"23\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-25344-field_23\" aria-hidden=\"false\">Telefon <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-25344-field_23\" class=\"wpforms-field-large wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][23]\" placeholder=\"Telefon\" aria-label=\"Telefon\" aria-errormessage=\"wpforms-25344-field_23-error\" required><\/div><div id=\"wpforms-25344-field_22-container\" class=\"wpforms-field wpforms-field-text\" data-field-type=\"text\" data-field-id=\"22\"><label class=\"wpforms-field-label\" for=\"wpforms-25344-field_22\">Betreff<\/label><input type=\"text\" id=\"wpforms-25344-field_22\" class=\"wpforms-field-large\" name=\"wpforms[fields][22]\" placeholder=\"Betreff\" aria-errormessage=\"wpforms-25344-field_22-error\"><\/div><div id=\"wpforms-25344-field_20-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-type=\"textarea\" data-field-id=\"20\"><label class=\"wpforms-field-label\" for=\"wpforms-25344-field_20\">Nachricht <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-25344-field_20\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][20]\" placeholder=\"Nachricht\" aria-errormessage=\"wpforms-25344-field_20-error\" required><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\"><input type=\"hidden\" name=\"wpforms[id]\" value=\"25344\"><input type=\"hidden\" name=\"page_title\" value><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/pages\/87369\"><input type=\"hidden\" name=\"url_referer\" value><div class=\"frc-captcha \" data-sitekey=\"FCMGVG5SU8J58OKG\" data-lang=\"en\"><\/div>\n\t\t<noscript>You need to enable Java\u00adscript for the anti-spam check.<\/noscript><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-25344\" class=\"wpforms-submit\" data-alt-text=\"Senden...\" data-submit-text=\"Senden\" aria-live=\"assertive\" value=\"wpforms-submit\">Senden<\/button><img decoding=\"async\" src=\"https:\/\/insiders.next-kmu.de\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->[\/et_pb_code][et_pb_code admin_label=\u201ejs live demo\u201c _builder_version=\u201e4.27.2\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c]<script><!-- [et_pb_line_break_holder] -->document.addEventListener('DOMContentLoaded', function() {<!-- [et_pb_line_break_holder] -->    var pageTitle = \"Expertengespr\u00e4ch vereinbaren - \" + document.title; \/\/ F\u00fcgt die Phrase vor dem Seitentitel hinzu<!-- [et_pb_line_break_holder] -->    var forms = document.querySelectorAll('#expert_popup .wpforms-form'); \/\/ Selektiert alle WPForms innerhalb des 'expert_popup'<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    forms.forEach(function(form) {<!-- [et_pb_line_break_holder] -->        \/\/ Pr\u00fcft sowohl deutsche als auch englische Platzhalter<!-- [et_pb_line_break_holder] -->        var betreffField = form.querySelector('input[placeholder=\"Betreff\"], input[placeholder=\"Subject\"]');<!-- [et_pb_line_break_holder] -->        if (betreffField) {<!-- [et_pb_line_break_holder] -->            betreffField.value = pageTitle;<!-- [et_pb_line_break_holder] -->            betreffField.disabled = true;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] -->    });<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] --><\/script><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201e1\u201c disabled_on=\u201eoff|off|off\u201c admin_label=\u201ePopup \u2013 #demo_popup\u201c module_id=\u201edemo_popup\u201c module_class=\u201epopup\u201c _builder_version=\u201e4.24.0\u201c _module_preset=\u201edefault\u201c da_is_popup=\u201eon\u201c da_popup_slug=\u201edemo_popup\u201c da_disable_devices=\u201eoff|off|off\u201c locked=\u201eoff\u201c collapsed=\u201eon\u201c global_colors_info=\u201c{}\u201c da_exit_intent=\u201eoff\u201c da_has_close=\u201eon\u201c da_alt_close=\u201eoff\u201c da_dark_close=\u201eoff\u201c da_not_modal=\u201eon\u201c da_is_singular=\u201eoff\u201c da_with_loader=\u201eoff\u201c da_has_shadow=\u201eon\u201c][et_pb_row admin_label=\u201elive demo container\u201c _builder_version=\u201e4.24.0\u201c _module_preset=\u201edefault\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e4_4\u201c _builder_version=\u201e4.24.0\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c][et_pb_text admin_label=\u201etitel live demo\u201c _builder_version=\u201e4.27.2\u201c header_font=\u201c|700|||||||\u201c header_2_font=\u201eMontserrat|700|||||||\u201c module_alignment=\u201eleft\u201c custom_margin_tablet=\u201c|||\u201c custom_margin_phone=\u201c\u201c custom_margin_last_edited=\u201eon|tablet\u201c custom_padding=\u201c|||\u201c animation_style=\u201efade\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]\n<h2>Request a Live-Demo<\/h2>\n<p>[\/et_pb_text][et_pb_code admin_label=\u201eshortcode live demo\u201c _builder_version=\u201e4.27.2\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c]<style id=\"wpforms-css-vars-26730\">\n\t\t\t\t#wpforms-26730 {\n\t\t\t\t\n\t\t\t}\n\t\t\t<\/style><\/p><div class=\"wpforms-container wpforms-container-full de demo-request-mailroom-automation wpforms-render-modern\" id=\"wpforms-26730\"><form id=\"wpforms-form-26730\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"26730\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/87369\" data-token=\"ac1c59bee10dce38ad37b3a9a7c3d3fe\" data-token-time=\"1781080279\"><noscript class=\"wpforms-error-noscript\">Please enable Java\u00adScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable Java\u00adScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-26730-field_23-container\" class=\"wpforms-field wpforms-field-text\" data-field-type=\"text\" data-field-id=\"23\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-26730-field_23\" aria-hidden=\"false\">Anrede<\/label><input type=\"text\" id=\"wpforms-26730-field_23\" class=\"wpforms-field-large\" name=\"wpforms[fields][23]\" placeholder=\"Anrede\" aria-errormessage=\"wpforms-26730-field_23-error\"><\/div><div id=\"wpforms-26730-field_9-container\" class=\"wpforms-field wpforms-field-text\" data-field-type=\"text\" data-field-id=\"9\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-26730-field_9\" aria-hidden=\"false\">Vorname <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-26730-field_9\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][9]\" placeholder=\"Vorname\" aria-errormessage=\"wpforms-26730-field_9-error\" required><\/div><div id=\"wpforms-26730-field_10-container\" class=\"wpforms-field wpforms-field-text\" data-field-type=\"text\" data-field-id=\"10\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-26730-field_10\" aria-hidden=\"false\">Nachname <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-26730-field_10\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][10]\" placeholder=\"Nachname\" aria-errormessage=\"wpforms-26730-field_10-error\" required><\/div><div id=\"wpforms-26730-field_11-container\" class=\"wpforms-field wpforms-field-text\" data-field-type=\"text\" data-field-id=\"11\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-26730-field_11\" aria-hidden=\"false\">Unter\u00adnehmen <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-26730-field_11\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][11]\" placeholder=\"Unternehmen\" aria-errormessage=\"wpforms-26730-field_11-error\" required><\/div><div id=\"wpforms-26730-field_12-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-type=\"select\" data-field-id=\"12\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-26730-field_12\" aria-hidden=\"false\">Branche <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-26730-field_12\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][12]\" required=\"required\"><option value=\"Branche\" class=\"choice-4 depth-1\">Branche<\/option><option value=\"Automobilindustrie\" class=\"choice-1 depth-1\">Automobilindustrie<\/option><option value=\"Bankwesen und Finanzdienstleistungen\" class=\"choice-2 depth-1\">Bankwesen und Finanzdienstleistungen<\/option><option value=\"Energie, Wasser und Umwelt\" class=\"choice-3 depth-1\">Energie, Wasser und Umwelt<\/option><option value=\"Gesundheitswesen\" class=\"choice-5 depth-1\">Gesundheitswesen<\/option><option value=\"Industrie und Maschinenbau\" class=\"choice-6 depth-1\">Industrie und Maschinenbau<\/option><option value=\"Versicherung\" class=\"choice-8 depth-1\">Versicherung<\/option><option value=\"Logistik und Transport\" class=\"choice-9 depth-1\">Logistik und Transport<\/option><option value=\"Pharmazeutika und Medizintechnik\" class=\"choice-10 depth-1\">Pharmazeutika und Medizintechnik<\/option><option value=\"Dienstleistungen\" class=\"choice-11 depth-1\">Dienstleistungen<\/option><option value=\"Software und Technologie\" class=\"choice-12 depth-1\">Software und Technologie<\/option><option value=\" Telekommunikation, Medien und Unterhaltung\" class=\"choice-13 depth-1\">Telekommunikation, Medien und Unterhaltung<\/option><option value=\"Andere\" class=\"choice-14 depth-1\">Andere<\/option><\/select><\/div><div id=\"wpforms-26730-field_1-container\" class=\"wpforms-field wpforms-field-text full-width\" data-field-type=\"text\" data-field-id=\"1\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-26730-field_1\" aria-hidden=\"false\">E\u2011Mail <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-26730-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"E-Mail Adresse\" aria-errormessage=\"wpforms-26730-field_1-error\" required><\/div><div id=\"wpforms-26730-field_17-container\" class=\"wpforms-field wpforms-field-phone\" data-field-type=\"phone\" data-field-id=\"17\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-26730-field_17\" 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data-start=\"0\" data-end=\"409\">Discover Flow, our omnich\u00adannel response manage\u00adment for your company. 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com\u00admu\u00adni\u00adca\u00adtion is possible at any time.[\/et_pb_blurb][\/et_pb_column_inner][et_pb_column_inner type=\u201e1_2\u201c saved_specialty_column_type=\u201e1_2\u201c _builder_version=\u201e4.16\u201c custom_padding=\u201c|||\u201c global_colors_info=\u201c{}\u201c parallax__hover=\u201eoff\u201c parallax_method__hover=\u201eon\u201c custom_padding__hover=\u201c|||\u201c][et_pb_blurb title=\u201eParallel pro\u00adces\u00adsing\u201c use_icon=\u201eon\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c header_font=\u201c|800|||||||\u201c header_text_color=\u201c#ffffff\u201c body_text_color=\u201c#ffffff\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]Customer inquiries can be processed simul\u00adta\u00adneously across the various com\u00admu\u00adni\u00adca\u00adtion channels. 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global_colors_info=\u201c{}\u201c]Flexible inte\u00adgra\u00adtion of and into existing third-party systems enables a seamless con\u00adnec\u00adtion and effective data exchange between Flow and your existing systems.[\/et_pb_blurb][\/et_pb_column_inner][et_pb_column_inner type=\u201e1_2\u201c saved_specialty_column_type=\u201e1_2\u201c _builder_version=\u201e4.16\u201c custom_padding=\u201c|||\u201c global_colors_info=\u201c{}\u201c parallax__hover=\u201eoff\u201c parallax_method__hover=\u201eon\u201c custom_padding__hover=\u201c|||\u201c][et_pb_blurb title=\u201eWeb-based inter\u00adfaces\u201c use_icon=\u201eon\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c header_font=\u201c|800|||||||\u201c header_text_align=\u201eleft\u201c header_text_color=\u201c#ffffff\u201c body_text_align=\u201eleft\u201c body_text_color=\u201c#ffffff\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]The user-friendly and web-based inter\u00adfaces can be operated both in a cloud envi\u00adron\u00adment and locally (on-premises).[\/et_pb_blurb][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=\u201e4.16\u201c custom_padding=\u201e19px|0px|30.2344px|0px|false|false\u201c global_colors_info=\u201c{}\u201c][et_pb_column_inner saved_specialty_column_type=\u201e1_2\u201c _builder_version=\u201e4.16\u201c custom_padding=\u201c|||\u201c global_colors_info=\u201c{}\u201c parallax__hover=\u201eoff\u201c parallax_method__hover=\u201eon\u201c custom_padding__hover=\u201c|||\u201c][et_pb_button button_url=\u201c#expert_popup\u201c url_new_window=\u201eon\u201c button_text=\u201eGet in touch with us\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201ef459d39f-dfed-4a90-b768-148c6976ebad\u201c custom_margin=\u201c||||false|false\u201c custom_padding=\u201e8px|36px|8px|36px|true|true\u201c custom_padding_tablet=\u201e8px|36px|8px|36px|true|true\u201c custom_padding_phone=\u201c|10px||10px|true|true\u201c 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animation_direction=\u201etop\u201c global_colors_info=\u201c{}\u201c][\/et_pb_image][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=\u201e1\u201c _builder_version=\u201e4.25.2\u201c _module_preset=\u201edefault\u201c da_disable_devices=\u201eoff|off|off\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c da_is_popup=\u201eoff\u201c da_exit_intent=\u201eoff\u201c da_has_close=\u201eon\u201c da_alt_close=\u201eoff\u201c da_dark_close=\u201eoff\u201c da_not_modal=\u201eon\u201c da_is_singular=\u201eoff\u201c da_with_loader=\u201eoff\u201c da_has_shadow=\u201eon\u201c][et_pb_row _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e4_4\u201c _builder_version=\u201e4.25.2\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c][et_pb_text _builder_version=\u201e4.27.4\u201c _module_preset=\u201e9514b4f5-8fd3-4a79-bb13-23e472ca6a07\u201c module_alignment=\u201eleft\u201c custom_margin_tablet=\u201c\u201c custom_margin_phone=\u201c\u201c custom_margin_last_edited=\u201eon|tablet\u201c saved_tabs=\u201eall\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]<\/p>\n<h2>UseCase change of address<\/h2>\n<p><\/p>\n<p>This example shows how you can use FLOW to quickly and easily process a change of address request from your customers. The customer sends an e\u2011mail, which is auto\u00adma\u00adti\u00adcally reco\u00adgnized and cate\u00adgo\u00adrized as a change of address. Suppose the customer calls and asks whether the address has already been changed. The clerk can now search for the appro\u00adpriate process in the inbox, look at the customer history in the message history and transfer the address change to the CRM system with a click. The customer then receives a con\u00adfir\u00adma\u00adtion email and the process is complete.<\/p>\n<p>[\/et_pb_text][et_pb_video src=\u201ehttps:\/\/insiders.next-kmu.de\/wp-content\/uploads\/2025\/02\/CCW_Automatisierte-Adressaenderung.mp4\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c box_shadow_style=\u201epreset1\u201c global_colors_info=\u201c{}\u201c][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201e1\u201c disabled_on=\u201eoff|off|off\u201c admin_label=\u201eSocial Media Banner\u201c module_class=\u201einsiders-social-media-banner\u201c _builder_version=\u201e4.27.4\u201c background_enable_color=\u201eoff\u201c min_height=\u201e80px\u201c min_height_tablet=\u201e80px\u201c min_height_phone=\u201e80px\u201c min_height_last_edited=\u201eon|phone\u201c height_tablet=\u201c\u201c height_phone=\u201c\u201c height_last_edited=\u201eon|phone\u201c custom_margin=\u201e0px||||false|false\u201c 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follow_button=\u201eoff\u201c url_new_window=\u201eon\u201c]instagram[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=\u201eyoutube\u201c url=\u201ehttps:\/\/www.youtube.com\/@InsidersTechnologies\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c background_color=\u201eRGBA(255,255,255,0)\u201c background_enable_color=\u201eon\u201c global_colors_info=\u201c{}\u201c follow_button=\u201eoff\u201c url_new_window=\u201eon\u201c]youtube[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=\u201exing\u201c url=\u201ehttps:\/\/www.xing.com\/pages\/insiderstechnologies\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c background_color=\u201eRGBA(255,255,255,0)\u201c background_enable_color=\u201eon\u201c global_colors_info=\u201c{}\u201c follow_button=\u201eoff\u201c url_new_window=\u201eon\u201c]xing[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201e1\u201c disabled_on=\u201eoff|off|off\u201c admin_label=\u201eZitate\u201c module_class=\u201esfly_general sfly_general_13\u201c _builder_version=\u201e4.16\u201c da_disable_devices=\u201eoff|off|off\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c da_is_popup=\u201eoff\u201c da_exit_intent=\u201eoff\u201c da_has_close=\u201eon\u201c da_alt_close=\u201eoff\u201c da_dark_close=\u201eoff\u201c da_not_modal=\u201eon\u201c da_is_singular=\u201eoff\u201c da_with_loader=\u201eoff\u201c da_has_shadow=\u201eon\u201c][et_pb_row custom_padding_last_edited=\u201eon|phone\u201c _builder_version=\u201e4.27.4\u201c background_color=\u201eRGBA(255,255,255,0)\u201c max_width=\u201e900px\u201c custom_padding=\u201c||||true|true\u201c custom_padding_tablet=\u201c\u201c custom_padding_phone=\u201e5px|0px|5px|0px|true|true\u201c animation_style=\u201eslide\u201c animation_direction=\u201ebottom\u201c animation_intensity_slide=\u201e3%\u201c use_custom_width=\u201eon\u201c custom_width_px=\u201e900px\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e4_4\u201c _builder_version=\u201e4.16\u201c custom_padding=\u201c|||\u201c global_colors_info=\u201c{}\u201c custom_padding__hover=\u201c|||\u201c][et_pb_text _builder_version=\u201e4.27.4\u201c quote_font=\u201ePlayfair Display|200|on||||||\u201c header_text_align=\u201ecenter\u201c text_orientation=\u201ecenter\u201c module_alignment=\u201eleft\u201c custom_margin_tablet=\u201c\u201c custom_margin_phone=\u201c\u201c custom_margin_last_edited=\u201eon|tablet\u201c saved_tabs=\u201eall\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]<\/p>\n<h2 style=\"text-align: center;\">What our customers say<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u201e3_4,1_4\u201c make_equal=\u201eon\u201c custom_padding_last_edited=\u201eon|desktop\u201c _builder_version=\u201e4.19.4\u201c custom_padding=\u201c|20px|||false|false\u201c custom_padding_tablet=\u201c|0px|||false|false\u201c custom_padding_phone=\u201c|0px|||false|false\u201c custom_css_main_element=\u201ealign-items: center;\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e3_4\u201c _builder_version=\u201e4.16\u201c custom_padding=\u201c|||\u201c global_colors_info=\u201c{}\u201c custom_padding__hover=\u201c|||\u201c][et_pb_text _builder_version=\u201e4.27.4\u201c quote_font=\u201ePlayfair Display|200|on||||||\u201c header_font=\u201c|700|||||||\u201c max_width=\u201e800px\u201c module_alignment=\u201eright\u201c custom_padding=\u201c||0px|||\u201c saved_tabs=\u201eall\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]<\/p>\n<p>\u201eOur customer service processes enormous volumes of inquiries in the shortest possible time. To do this, we need to offer process support that is as robust as it is optimized in detail, which we can implement thanks to smart FLOW\u2019s excellent inte\u00adgra\u00adtion and cus\u00adto\u00admi\u00adzing capa\u00adbi\u00adli\u00adties.\u201c<\/p>\n<p><\/p>\n<h3>Marcus Helbig<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u201e1_4\u201c _builder_version=\u201e4.19.4\u201c custom_padding=\u201c|5%||0%|false|false\u201c custom_css_main_element=\u201c \u201c global_colors_info=\u201c{}\u201c custom_padding__hover=\u201c|||\u201c][et_pb_image src=\u201ehttps:\/\/insiders.next-kmu.de\/wp-content\/uploads\/2024\/05\/HUK24.png\u201c title_text=\u201eHUK24\u201c url=\u201ehttps:\/\/www.kununu.com\/de\/insiders-technologies\u201c url_new_window=\u201eon\u201c align=\u201ecenter\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c max_width=\u201e100%\u201c module_alignment=\u201ecenter\u201c custom_margin=\u201c||||false|false\u201c custom_padding=\u201c||||false|false\u201c global_colors_info=\u201c{}\u201c][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u201e1_4,3_4\u201c make_equal=\u201eon\u201c custom_padding_last_edited=\u201eon|phone\u201c _builder_version=\u201e4.19.4\u201c custom_margin=\u201c||||false|false\u201c custom_padding=\u201c|||20px|false|false\u201c custom_padding_tablet=\u201c|||0px|false|false\u201c custom_padding_phone=\u201c|||0px|false|false\u201c custom_css_main_element=\u201ealign-items: center;\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e1_4\u201c _builder_version=\u201e4.19.4\u201c custom_padding=\u201c|||5%|false|false\u201c custom_css_main_element=\u201c \u201c global_colors_info=\u201c{}\u201c custom_padding__hover=\u201c|||\u201c][et_pb_image src=\u201ehttps:\/\/insiders.next-kmu.de\/wp-content\/uploads\/2024\/05\/Debeka_Logo.png\u201c title_text=\u201eDebeka_Logo\u201c url=\u201ehttps:\/\/www.kununu.com\/de\/insiders-technologies\u201c url_new_window=\u201eon\u201c align=\u201ecenter\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c max_width=\u201e100%\u201c module_alignment=\u201ecenter\u201c custom_margin=\u201c||||false|false\u201c custom_padding=\u201c||||false|false\u201c global_colors_info=\u201c{}\u201c][\/et_pb_image][\/et_pb_column][et_pb_column type=\u201e3_4\u201c _builder_version=\u201e4.16\u201c custom_padding=\u201c|||\u201c global_colors_info=\u201c{}\u201c custom_padding__hover=\u201c|||\u201c][et_pb_text _builder_version=\u201e4.27.4\u201c quote_font=\u201ePlayfair Display|200|on||||||\u201c header_font=\u201c|700|||||||\u201c max_width=\u201e800px\u201c module_alignment=\u201eright\u201c custom_padding=\u201c||0px|||\u201c saved_tabs=\u201eall\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]\u201cWe had already had very good expe\u00adri\u00adences with Insiders, so it made sense to use the same AI platform for customer service as well. We were also com\u00adple\u00adtely convinced by the per\u00adfor\u00admance of the smart FLOW response manage\u00adment solution.\u201d<\/p>\n<p><\/p>\n<h3>Marc Drewing, Group Manager Input Manage\u00adment<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201e1\u201c admin_label=\u201eBlog\u201c module_id=\u201esuccess-stories\u201c module_class=\u201esfly_general sfly_general_3\u201c _builder_version=\u201e4.16\u201c _module_preset=\u201edefault\u201c da_disable_devices=\u201eoff|off|off\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c da_is_popup=\u201eoff\u201c da_exit_intent=\u201eoff\u201c da_has_close=\u201eon\u201c da_alt_close=\u201eoff\u201c da_dark_close=\u201eoff\u201c da_not_modal=\u201eon\u201c da_is_singular=\u201eoff\u201c da_with_loader=\u201eoff\u201c da_has_shadow=\u201eon\u201c][et_pb_row _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e4_4\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c][et_pb_text _builder_version=\u201e4.27.4\u201c header_font=\u201c|700|||||||\u201c header_text_align=\u201eleft\u201c header_text_color=\u201e#ff8b00\u201c header_font_size=\u201e35px\u201c header_line_height=\u201e1.2em\u201c header_2_text_color=\u201e#121212\u201c module_alignment=\u201ecenter\u201c custom_margin_tablet=\u201c-15px||||false|false\u201c custom_margin_phone=\u201c-5px||||false|false\u201c custom_margin_last_edited=\u201eon|phone\u201c custom_padding=\u201e10px||||false|false\u201c custom_padding_tablet=\u201e10px||||false|false\u201c custom_padding_phone=\u201e0px||||false|false\u201c custom_padding_last_edited=\u201eon|phone\u201c header_font_size_tablet=\u201c\u201c header_font_size_phone=\u201e25px\u201c header_font_size_last_edited=\u201eon|desktop\u201c global_colors_info=\u201c{}\u201c]<\/p>\n<h2 style=\"text-align: center;\">Posts on the topic<\/h2>\n<p><\/p>\n<h2 style=\"text-align: center;\">Response Manage\u00adment<\/h2>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c]<\/p><div class=\"divi-filter-container hide-filters\" data-post-type=\"post\" data-posts-per-page=\"3\" data-orderby=\"date\" data-order=\"DESC\" data-and-filters=\"flow-de\" data-or-filters data-not-or-filters data-current-page=\"1\" data-current-filter=\"all\" data-total-posts=\"0\"><div class=\"divi-filter-bar\"><ul class=\"divi-filter-categories\"><li class=\"active\"><a href=\"#\" data-filter=\"all\">All<\/a><\/li><li><a href=\"#\" data-filter=\"aboutus-en\">AboutUs<\/a><\/li><li><a href=\"#\" data-filter=\"act-en\">Act<\/a><\/li><li><a href=\"#\" data-filter=\"allgemein\">Allgemein<\/a><\/li><li><a href=\"#\" data-filter=\"artificial-intelligence\">Arti\u00adfi\u00adcial intel\u00adli\u00adgence<\/a><\/li><li><a href=\"#\" 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data-filter=\"products-en\">Products<\/a><\/li><li><a href=\"#\" data-filter=\"success-story-customer-en\">Success Story Customer<\/a><\/li><li><a href=\"#\" data-filter=\"success-story-partner-en\">Success Story Partner<\/a><\/li><li><a href=\"#\" data-filter=\"university-en\">Uni\u00adver\u00adsity<\/a><\/li><\/ul><\/div><div class=\"divi-filter-content layout-grid columns-3\"><div class=\"divi-filter-item cat-act-en cat-blog-en cat-flow-en\"><div class=\"divi-filter-image\"><a href=\"https:\/\/insiders.next-kmu.de\/en\/flow-2-5-uses-llm-for-more-efficient-process-handling-in-response-management\/\"><img decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/insiders.next-kmu.de\/wp-content\/uploads\/2025\/12\/Webinar_smart_FLOW_2_4.png\" class=\"attachment-medium size-medium wp-post-image\" alt><\/a><\/div><div class=\"divi-filter-content-inner\"><h3 class=\"divi-filter-title\"><a href=\"https:\/\/insiders.next-kmu.de\/en\/flow-2-5-uses-llm-for-more-efficient-process-handling-in-response-management\/\">FLOW 2.5 uses LLM for more efficient process handling in response manage\u00adment<\/a><\/h3><div class=\"divi-filter-excerpt\">&lt;p&gt;Insiders Tech\u00adno\u00adlo\u00adgies releases a new version of its omnich\u00adannel workflow and response manage\u00adment solution, enabling the use of LLM for AI-based cus\u2026<\/div><\/div><\/div><div class=\"divi-filter-item cat-allgemein cat-events-en cat-events-de cat-flow-en\"><div class=\"divi-filter-image\"><a href=\"https:\/\/insiders.next-kmu.de\/en\/insiders-at-the-ccw-2024\/\"><img decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/insiders.next-kmu.de\/wp-content\/uploads\/2023\/11\/CCW_24.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt><\/a><\/div><div class=\"divi-filter-content-inner\"><h3 class=\"divi-filter-title\"><a href=\"https:\/\/insiders.next-kmu.de\/en\/insiders-at-the-ccw-2024\/\">Insiders at the CCW 2024<\/a><\/h3><div class=\"divi-filter-excerpt\">&lt;p&gt;At Call Center World 2024, the Insiders spe\u00adcia\u00adlists for AI-supported process auto\u00adma\u00adtion will be pre\u00adsen\u00adting modern solutions for cross-channel respo\u2026<\/div><\/div><\/div><\/div><\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201e1\u201c admin_label=\u201eFLOW\u201c module_class=\u201egradient-background\u20113\u201c _builder_version=\u201e4.27.4\u201c background_enable_color=\u201eoff\u201c da_disable_devices=\u201eoff|off|off\u201c locked=\u201eoff\u201c global_colors_info=\u201c{%22gcid-72cb55ff-3099\u201344b1-801c-cc542069f87c%22:%91%22colorStart%22%93,%22gcid-65e4c8b1-fe16-43d2-8d2c-02d3910419e0%22:%91%22colorEnd%22%93}\u201c da_is_popup=\u201eoff\u201c da_exit_intent=\u201eoff\u201c da_has_close=\u201eon\u201c da_alt_close=\u201eoff\u201c da_dark_close=\u201eoff\u201c da_not_modal=\u201eon\u201c da_is_singular=\u201eoff\u201c da_with_loader=\u201eoff\u201c da_has_shadow=\u201eon\u201c][et_pb_row _builder_version=\u201e4.16\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e4_4\u201c _builder_version=\u201e4.16\u201c custom_padding=\u201c|||\u201c global_colors_info=\u201c{}\u201c custom_padding__hover=\u201c|||\u201c][et_pb_text _builder_version=\u201e4.27.4\u201c header_font=\u201c|700|||||||\u201c background_layout=\u201edark\u201c max_width=\u201e750px\u201c module_alignment=\u201ecenter\u201c custom_margin_tablet=\u201c\u201c custom_margin_phone=\u201c\u201c custom_margin_last_edited=\u201eon|tablet\u201c animation_style=\u201efade\u201c saved_tabs=\u201eall\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]\n<h2 style=\"text-align: center;\"><strong>Start opti\u00admi\u00adzing your processes with FLOW<\/strong><\/h2>\n<p><\/p>\n<p style=\"text-align: center;\">Let\u2019s discuss together how you can automate your customer com\u00admu\u00adni\u00adca\u00adtion and optimize business processes with state-of-the-art AI.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u201c#expert_popup\u201c url_new_window=\u201eon\u201c button_text=\u201eSchedule a meeting\u201c button_alignment=\u201ecenter\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201ef459d39f-dfed-4a90-b768-148c6976ebad\u201c custom_margin=\u201c||||false|false\u201c custom_padding=\u201e8px|36px|8px|36px|true|true\u201c custom_padding_tablet=\u201e8px|36px|8px|36px|true|true\u201c custom_padding_phone=\u201e8px|4em|8px|4em|true|true\u201c custom_padding_last_edited=\u201eon|phone\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Call Center World 2024, the Insiders spe\u00adcia\u00adlists for AI-supported process auto\u00adma\u00adtion will be pre\u00adsen\u00adting modern solutions for cross-channel response manage\u00adment, workflow support and process optimization.As industry experts for AI-supported process auto\u00adma\u00adtion, we will once again be repre\u00adsented at this year\u2019s Call Center World, the 25th inter\u00adna\u00adtional congress fair for inno\u00adva\u00adtive customer dialog. At the [\u2026]<\/p>\n","protected":false},"author":20,"featured_media":21100,"parent":0,"menu_order":34,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","wp_typography_post_enhancements_disabled":false,"_mbp_gutenberg_autopost":false,"footnotes":""},"class_list":["post-87369","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/pages\/87369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/comments?post=87369"}],"version-history":[{"count":0,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/pages\/87369\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/media\/21100"}],"wp:attachment":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/media?parent=87369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}