[et_pb_section fb_built=\u201e1\u201c _builder_version=\u201e4.16\u201c custom_padding=\u201e0px||0px||true\u201c da_disable_devices=\u201eoff|off|off\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c da_is_popup=\u201eoff\u201c da_exit_intent=\u201eoff\u201c da_has_close=\u201eon\u201c da_alt_close=\u201eoff\u201c da_dark_close=\u201eoff\u201c da_not_modal=\u201eon\u201c da_is_singular=\u201eoff\u201c da_with_loader=\u201eoff\u201c da_has_shadow=\u201eon\u201c][et_pb_row _builder_version=\u201e4.18.0\u201c custom_padding=\u201e0px||||false|false\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e4_4\u201c _builder_version=\u201e4.16\u201c custom_padding=\u201c|||\u201c global_colors_info=\u201c{}\u201c custom_padding__hover=\u201c|||\u201c][et_pb_post_title author=\u201eoff\u201c date=\u201eoff\u201c categories=\u201eoff\u201c comments=\u201eoff\u201c _builder_version=\u201e4.23.4\u201c _module_preset=\u201edefault\u201c title_font=\u201c|800|||||||\u201c global_colors_info=\u201c{}\u201c][\/et_pb_post_title][et_pb_text _builder_version=\u201e4.20.4\u201c header_font=\u201c|700|||||||\u201c header_4_letter_spacing=\u201e12px\u201c module_alignment=\u201ecenter\u201c saved_tabs=\u201eall\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]<\/p>\n
The IDEAL Insurance Group is revo\u00adlu\u00adtio\u00adni\u00adzing its input manage\u00adment through cutting-edge AI tech\u00adno\u00adlo\u00adgies from Insiders. With the intro\u00adduc\u00adtion of the Cognitive Clas\u00adsi\u00adfier and a deep learning-based OCR, the insurance company achieves a new level of quality. The con\u00adclu\u00adsive pro\u00adces\u00adsing of straight\u00adfor\u00adward issues is now possible directly in the inbox \u2013 a quantum leap in effi\u00adci\u00adency.<\/strong><\/p>\n [\/et_pb_text][et_pb_text _builder_version=\u201e4.23.4\u201c _module_preset=\u201edefault\u201c header_font=\u201c|700|||||||\u201c header_4_letter_spacing=\u201e12px\u201c module_alignment=\u201ecenter\u201c global_colors_info=\u201c{}\u201c]<\/p>\n Based in Berlin, the IDEAL Insurance Group offers its customers various products for securing biometric risks and has estab\u00adlished itself as an innovator in the insurance industry with new concepts such as private care annuity or the first com\u00adple\u00adtely digital insurance account \u201eIDEAL Uni\u00advers\u00adal\u00adLife.\u201c The company always prio\u00adri\u00adtizes the interests of its customers.<\/p>\n Since 2004, IDEAL has suc\u00adcessfully utilized smart INVOICE for pro\u00adces\u00adsing incoming invoices and later intro\u00adduced smart FIX for automated incoming mail pro\u00adces\u00adsing. IDEAL processes more than 500,000 documents annually, totaling around one million pages. The document intake is highly diverse, including hand\u00adwritten letters, pho\u00adto\u00adgra\u00adphed documents, faxes, emails with various attach\u00adments in different file formats, or embedded in the message, medical records, and official documents.<\/p>\n To minimize manual efforts, extract all relevant data accu\u00adra\u00adtely, and promote automated pro\u00adces\u00adsing with a focus on a high dark pro\u00adces\u00adsing rate, IDEAL was in search of an advanced, intel\u00adli\u00adgent solution. This solution needed to handle poorly readable hand\u00adwritten receipts, low image quality in pho\u00adto\u00adgra\u00adphed documents, or the com\u00adbi\u00adna\u00adtion of text and images on documents without any issues. A par\u00adti\u00adcular challenge was the desire to con\u00adclu\u00adsi\u00advely handle simple tasks \u2013 such as address changes or changes in bank details \u2013 already at the first contact with the document.<\/p>\n A clear case for the new Cognitive Clas\u00adsi\u00adfier from Insiders! The Cognitive Clas\u00adsi\u00adfier combines image-based clas\u00adsi\u00adfi\u00adca\u00adtion with optimized text-based clas\u00adsi\u00adfi\u00adca\u00adtion through advanced tech\u00adno\u00adlo\u00adgies such as Natural Language Pro\u00adces\u00adsing (NLP) and Deep Learning. With the reco\u00adgni\u00adtion of visual features, the Cognitive Clas\u00adsi\u00adfier can now automate the reco\u00adgni\u00adtion and pro\u00adces\u00adsing of items such as cer\u00adti\u00adfi\u00adcate rolls with seals, notarial documents, or photo attach\u00adments. Addi\u00adtio\u00adnally, the Universal Inte\u00adgra\u00adtion Layer for OCR (ILFO) allows the inte\u00adgra\u00adtion of various OCR com\u00adpon\u00adents to address specific use cases. IDEAL also intro\u00adduced a deep learning-based OCR along with the ILFO.<\/p>\n \u201eThanks to the Cognitive Clas\u00adsi\u00adfier and ILFO, we have been able to crack the tough nuts in input manage\u00adment and make a signi\u00adfi\u00adcant leap in process auto\u00adma\u00adtion. It\u2019s great to be able to implement new AI tech\u00adno\u00adlo\u00adgies in close col\u00adla\u00adbo\u00adra\u00adtion with the manu\u00adfac\u00adturer,\u201c<\/em> says Carsten Dickau, Business Analyst at the IDEAL Insurance Group.<\/p>\n Initially, the com\u00adbi\u00adna\u00adtion of the Cognitive Clas\u00adsi\u00adfier and deep learning-based OCR was tested on the par\u00adti\u00adcu\u00adlarly chal\u00adlen\u00adging document class \u201aDeath Cer\u00adti\u00adfi\u00adcate.\u2018 This document class fre\u00adquently appears in life insurance and serves as an example for all cer\u00adti\u00adfi\u00adcates whose extra\u00adc\u00adtion is par\u00adti\u00adcu\u00adlarly chal\u00adlen\u00adging with a classic OCR due to printed water\u00admarks. In the test, a signi\u00adfi\u00adcant quality leap was achieved: 97% of death cer\u00adti\u00adfi\u00adcates could be correctly automated, and in only 3 percent of cases, a verifier had to intervene.<\/p>\n This result thrilled IDEAL so much that the Cognitive Clas\u00adsi\u00adfier and optimized OCR were intro\u00adduced for all document classes of the insurer. By combining image and text infor\u00adma\u00adtion, the Cognitive Clas\u00adsi\u00adfier excels even with pre\u00adviously hard-to-classify document classes, incre\u00adasing reco\u00adgni\u00adtion rates by another appro\u00adxi\u00adm\u00adately 15 percent to nearly 100 percent. The alter\u00adna\u00adtive OCR connected via ILFO also con\u00adtri\u00adbutes to improved reco\u00adgni\u00adtion in the case of qua\u00adli\u00adta\u00adtively poor photos, faxes, or scans, as well as hand\u00adwritten documents, signi\u00adfi\u00adcantly enhancing the higher level of auto\u00adma\u00adtion.<\/p>\n With these inno\u00adva\u00adtive AI com\u00adpon\u00adents, IDEAL can now process infor\u00adma\u00adtion that was pre\u00adviously difficult or impos\u00adsible to extract. The con\u00adclu\u00adsive pro\u00adces\u00adsing of simple tasks in input manage\u00adment has also been imple\u00admented.<\/p>\n The IDEAL example demons\u00adtrates that providing a platform where various AI tech\u00adno\u00adlo\u00adgies can col\u00adla\u00adbo\u00adrate con\u00adsis\u00adt\u00adently brings process impro\u00adve\u00adments for customers through tech\u00adno\u00adlo\u00adgical advance\u00adments.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u201e1_2,1_2\u201c _builder_version=\u201e4.19.5\u201c _module_preset=\u201edefault\u201c custom_padding=\u201e0px||||false|false\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e1_2\u201c _builder_version=\u201e4.19.5\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c][et_pb_button button_url=\u201c@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI2Mjc3In19@\u201c url_new_window=\u201eon\u201c button_text=\u201eRead story\u201c button_alignment=\u201eleft\u201c _builder_version=\u201e4.23.4\u201c _dynamic_attributes=\u201ebutton_url\u201c _module_preset=\u201edefault\u201c custom_button=\u201eon\u201c button_text_color=\u201egcid-a1ce49c7-18bb-4621\u20138275-487db4ef4ea2\u201c hover_enabled=\u201e0\u201c global_colors_info=\u201c{%22gcid-e57f936a-e1ef-478a-a91c-6dc2f7bf0652%22:%91%22button_text_color__hover%22%93,%22gcid-a1ce49c7-18bb-4621\u20138275-487db4ef4ea2%22:%91%22button_text_color%22%93}\u201c button_text_color__hover_enabled=\u201eon|hover\u201c button_text_color__hover=\u201e#000000\u201c button_bg_color__hover_enabled=\u201eon|hover\u201c sticky_enabled=\u201e0\u201c][\/et_pb_button][\/et_pb_column][et_pb_column type=\u201e1_2\u201c _builder_version=\u201e4.19.5\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c][et_pb_button button_text=\u201c \u201c button_alignment=\u201eleft\u201c disabled_on=\u201eon|on|on\u201c _builder_version=\u201e4.19.5\u201c _module_preset=\u201edefault\u201c custom_button=\u201eon\u201c button_text_color=\u201egcid-e57f936a-e1ef-478a-a91c-6dc2f7bf0652\u201c button_bg_color=\u201egcid-a1ce49c7-18bb-4621\u20138275-487db4ef4ea2\u201c disabled=\u201eon\u201c global_colors_info=\u201c{%22gcid-e57f936a-e1ef-478a-a91c-6dc2f7bf0652%22:%91%22button_text_color%22%93,%22gcid-a1ce49c7-18bb-4621\u20138275-487db4ef4ea2%22:%91%22button_bg_color%22%93}\u201c][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" The IDEAL Insurance Group is revo\u00adlu\u00adtio\u00adni\u00adzing its input manage\u00adment through cutting-edge AI tech\u00adno\u00adlo\u00adgies from Insiders. With the intro\u00adduc\u00adtion of the Cognitive Clas\u00adsi\u00adfier and a deep learning-based OCR, the insurance company achieves a new level of quality. The con\u00adclu\u00adsive pro\u00adces\u00adsing of straight\u00adfor\u00adward issues is now possible directly in the inbox \u2013 a quantum leap in effi\u00adci\u00adency. [\u2026]<\/p>\n","protected":false},"author":20,"featured_media":26108,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","wp_typography_post_enhancements_disabled":false,"_mbp_gutenberg_autopost":false,"footnotes":""},"categories":[2,117,604,615,630,629],"tags":[],"class_list":["post-26162","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-en","category-blog-de","category-omina-en","category-omnia-de","category-success-story-customer-en","category-success-story-kunde-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/posts\/26162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/comments?post=26162"}],"version-history":[{"count":0,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/posts\/26162\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/media\/26108"}],"wp:attachment":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/media?parent=26162"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/categories?post=26162"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/tags?post=26162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}