[et_pb_section fb_built=\u201e1\u201c _builder_version=\u201e4.16\u201c custom_padding=\u201e0px||0px||true\u201c da_disable_devices=\u201eoff|off|off\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c da_is_popup=\u201eoff\u201c da_exit_intent=\u201eoff\u201c da_has_close=\u201eon\u201c da_alt_close=\u201eoff\u201c da_dark_close=\u201eoff\u201c da_not_modal=\u201eon\u201c da_is_singular=\u201eoff\u201c da_with_loader=\u201eoff\u201c da_has_shadow=\u201eon\u201c][et_pb_row _builder_version=\u201e4.18.0\u201c custom_padding=\u201e0px||||false|false\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e4_4\u201c _builder_version=\u201e4.16\u201c custom_padding=\u201c|||\u201c global_colors_info=\u201c{}\u201c custom_padding__hover=\u201c|||\u201c][et_pb_post_title author=\u201eoff\u201c date=\u201eoff\u201c categories=\u201eoff\u201c comments=\u201eoff\u201c _builder_version=\u201e4.23.4\u201c _module_preset=\u201edefault\u201c title_font=\u201c|800|||||||\u201c global_colors_info=\u201c{}\u201c][\/et_pb_post_title][et_pb_text _builder_version=\u201e4.25.0\u201c header_font=\u201c|700|||||||\u201c header_4_letter_spacing=\u201e12px\u201c module_alignment=\u201ecenter\u201c saved_tabs=\u201eall\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]<\/p>\n
The business process out\u00adsour\u00adcing service provider ALPHA COM relies on state-of-the-art solutions from Insiders. With smart INVOICE and smart FIX, ALPHA COM offers its customers maximum speed, fle\u00adxi\u00adbi\u00adlity and security when pro\u00adces\u00adsing their documents \u2013 Insiders AI makes it possible.<\/strong><\/p>\n [\/et_pb_text][et_pb_text _builder_version=\u201e4.24.0\u201c _module_preset=\u201edefault\u201c header_font=\u201c|700|||||||\u201c header_4_letter_spacing=\u201e12px\u201c module_alignment=\u201ecenter\u201c global_colors_info=\u201c{}\u201c]<\/p>\n ALPHA COM, a german BPO service provider for the pro\u00adfes\u00adsional pro\u00adces\u00adsing of documents, uses Insiders\u2018 tech\u00adno\u00adlo\u00adgi\u00adcally leading solutions to implement automated document processes of the highest quality for a large number of customers in a wide range of indus\u00adtries.<\/p>\n Every day, ALPHA COM processes a more than 400 orders for its customers with around 400 employees in its nine branches. With over 3,000 customers from sectors such as industry, banking, health\u00adcare and public admi\u00adnis\u00adtra\u00adtion with a wide range of requi\u00adre\u00adments, the company can look back on a large number of suc\u00adcessfully imple\u00admented projects.<\/p>\n In the more than 40 years of its existence, ALPHA COM has made a name for itself as an external service provider for the pro\u00adfes\u00adsional pro\u00adces\u00adsing of documents in analog and digital form. For around 20 years, the company has relied on Insiders Tech\u00adno\u00adlo\u00adgies as a partner for the AI-based auto\u00adma\u00adtion of cognitive processes \u2013 and is therefore always at the cutting edge of intel\u00adli\u00adgent auto\u00adma\u00adtion.<\/p>\n <\/p>\n ALPHA COM\u2019s out\u00adsour\u00adcing portfolio ranges from projects such as the non-recurring digi\u00adtiza\u00adtion of all types of legacy files and the clas\u00adsi\u00adfi\u00adca\u00adtion of personnel and patient files to the intro\u00adduc\u00adtion of elec\u00adtronic file manage\u00adment and day-to-day support with intel\u00adli\u00adgent processes \u2013 for example in elec\u00adtronic inboxes or the pro\u00adces\u00adsing of incoming invoices and other com\u00admer\u00adcial documents such as order con\u00adfir\u00adma\u00adtions, delivery bills or travel expense receipts.<\/p>\n The BPO pro\u00adfes\u00adsio\u00adnal\u2019s customers par\u00adti\u00adcu\u00adlarly value the service pro\u00advi\u00adder\u2019s high level of fle\u00adxi\u00adbi\u00adlity and expe\u00adri\u00adence, which, in con\u00adjunc\u00adtion with Insiders\u2018 AI platform, can also handle highly indi\u00advi\u00addual tasks.<\/p>\n \u201cFle\u00adxi\u00adbi\u00adlity for indi\u00advi\u00addual customer requi\u00adre\u00adments is an important com\u00adpe\u00adti\u00adtive advantage for us. Insiders\u2018 products have never dis\u00adap\u00adpointed us in this respect. Insiders Tech\u00adno\u00adlo\u00adgies is not just some AI start-up where euphoria is quickly followed by sobering up. This is a mature tech\u00adno\u00adlogy that is con\u00adti\u00adnuously optimized \u2013 always state of the art and reliable<\/em>\u201c<\/p>\n<\/blockquote>\n , explains Peter Fischer, aut\u00adho\u00adrized signatory at ALPHA COM.<\/p>\n For the specific areas of appli\u00adca\u00adtion of indi\u00advi\u00addual customer orders, the AI systems used are indi\u00advi\u00addu\u00adally trained by the experts at ALPHA COM with sample documents and thus achieve the highest reco\u00adgni\u00adtion rates \u2013 espe\u00adci\u00adally for the chal\u00adlen\u00adging document clas\u00adsi\u00adfi\u00adca\u00adtion in personnel or patient files. For large-scale projects, ALPHA COM\u2019s branches can be dyna\u00admi\u00adcally inter\u00adcon\u00adnected to rapidly achieve high throughput rates.<\/p>\n The Insiders solutions smart FIX and smart INVOICE ensure smooth scaling at ALPHA COM, so that even highly fluc\u00adtua\u00adting volumes can be reliably handled. As a result, ALPHA COM can offer customers of all sizes a first-class service.<\/p>\n Security is always the focus here. As the company handles essential document processes for its customers, some of which involve highly sensitive data, ALPHA COM is of course not only certified to ISO 9001:2015, but also to ISO\/IEC 27001, as is the tech\u00adno\u00adlogy provider Insiders. These awards confirm the company\u2019s high standards of data security and relia\u00adbi\u00adlity.<\/p>\n \u201c20 years of coope\u00adra\u00adtion speak for them\u00adselves. We are very happy to have ALPHA COM at our side as a partner whose enormous wealth of expe\u00adri\u00adence from a large number of projects also benefits us as a solution provider. In addition, keywords such as quality, relia\u00adbi\u00adlity and security are not just empty words for us, but a promise,<\/em>\u201c<\/em><\/p>\n<\/blockquote>\n , adds Dr. Alexander Swienty, Head of Channel Manage\u00adment at Insiders Tech\u00adno\u00adlo\u00adgies.<\/p>\n In addition to secure and reliable pro\u00adces\u00adsing, speed is another of ALPHA COM\u2019s core criteria. For incoming invoices, the service provider usually delivers the read-out data and images on the same day, at the latest the morning after delivery of the invoice. As a result, customers benefit from signi\u00adfi\u00adcantly improved cash flow manage\u00adment and discount savings. ALPHA COM also delivers the results of digi\u00adtiza\u00adtion and clas\u00adsi\u00adfi\u00adca\u00adtion of elec\u00adtronic incoming mail within a few hours of receipt. For some customers, the company also takes over the pro\u00adces\u00adsing to a certain extent within these few hours.<\/p>\n smart INVOICE and smart FIX made by Insiders allow complete auto\u00adma\u00adtion of the process in bulk and an enormous impro\u00adve\u00adment in throughput times thanks to proven and con\u00adstantly optimized AI com\u00adpon\u00adents \u2013 and thus enable ALPHA COM to provide first-class service for BPO customers.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u201e1_2,1_2\u201c _builder_version=\u201e4.19.5\u201c _module_preset=\u201edefault\u201c custom_padding=\u201e0px||||false|false\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e1_2\u201c _builder_version=\u201e4.19.5\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c][et_pb_button button_url=\u201c@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMwMjk2In19@\u201c url_new_window=\u201eon\u201c button_text=\u201eRead story\u201c button_alignment=\u201eleft\u201c _builder_version=\u201e4.25.0\u201c _dynamic_attributes=\u201ebutton_url\u201c _module_preset=\u201edefault\u201c custom_button=\u201eon\u201c button_text_color=\u201egcid-a1ce49c7-18bb-4621\u20138275-487db4ef4ea2\u201c global_colors_info=\u201c{%22gcid-e57f936a-e1ef-478a-a91c-6dc2f7bf0652%22:%91%22button_text_color__hover%22%93,%22gcid-a1ce49c7-18bb-4621\u20138275-487db4ef4ea2%22:%91%22button_text_color%22%93}\u201c button_text_color__hover_enabled=\u201eon|hover\u201c button_text_color__hover=\u201e#000000\u201c button_bg_color__hover_enabled=\u201eon|hover\u201c][\/et_pb_button][\/et_pb_column][et_pb_column type=\u201e1_2\u201c _builder_version=\u201e4.19.5\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" The business process out\u00adsour\u00adcing service provider ALPHA COM relies on state-of-the-art solutions from Insiders. With smart INVOICE and smart FIX, ALPHA COM offers its customers maximum speed, fle\u00adxi\u00adbi\u00adlity and security when pro\u00adces\u00adsing their documents \u2013 Insiders AI makes it possible.ALPHA COM, a german BPO service provider for the pro\u00adfes\u00adsional pro\u00adces\u00adsing of documents, uses Insiders\u2018 tech\u00adno\u00adlo\u00adgi\u00adcally [\u2026]<\/p>\n","protected":false},"author":20,"featured_media":30318,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","wp_typography_post_enhancements_disabled":false,"_mbp_gutenberg_autopost":false,"footnotes":""},"categories":[2,109,630,631,76],"tags":[],"class_list":["post-30462","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-en","category-featured","category-success-story-customer-en","category-success-story-partner-en","category-unkategorisiert"],"acf":[],"_links":{"self":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/posts\/30462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/comments?post=30462"}],"version-history":[{"count":0,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/posts\/30462\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/media\/30318"}],"wp:attachment":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/media?parent=30462"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/categories?post=30462"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/tags?post=30462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
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