{"id":88340,"date":"2025-12-15T10:29:17","date_gmt":"2025-12-15T09:29:17","guid":{"rendered":"https:\/\/insiders-technologies.com\/agentic-ai-in-insurance-two-agents-transforming-operational-reality\/"},"modified":"2025-12-15T10:33:22","modified_gmt":"2025-12-15T09:33:22","slug":"agentic-ai-in-insurance-two-agents-transforming-operational-reality","status":"publish","type":"post","link":"https:\/\/insiders.next-kmu.de\/en\/agentic-ai-in-insurance-two-agents-transforming-operational-reality\/","title":{"rendered":"Agentic AI in Insurance: Two Agents Trans\u00adforming Ope\u00adra\u00adtional Reality"},"content":{"rendered":"<p>[et_pb_section fb_built=\u201e1\u201c admin_label=\u201eSuccess Storie\u201c _builder_version=\u201e4.16\u201c custom_padding=\u201e0px||0px||true\u201c da_disable_devices=\u201eoff|off|off\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c da_is_popup=\u201eoff\u201c da_exit_intent=\u201eoff\u201c da_has_close=\u201eon\u201c da_alt_close=\u201eoff\u201c da_dark_close=\u201eoff\u201c da_not_modal=\u201eon\u201c da_is_singular=\u201eoff\u201c da_with_loader=\u201eoff\u201c da_has_shadow=\u201eon\u201c][et_pb_row admin_label=\u201eLine\u201c _builder_version=\u201e4.18.0\u201c custom_padding=\u201e0px||||false|false\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e4_4\u201c _builder_version=\u201e4.16\u201c custom_padding=\u201c|||\u201c global_colors_info=\u201c{}\u201c custom_padding__hover=\u201c|||\u201c][et_pb_post_title _builder_version=\u201e4.27.4\u201c _module_preset=\u201e41fe5663-30f3-436a-bb9f-42fabe888181\u201c global_colors_info=\u201c{}\u201c][\/et_pb_post_title][et_pb_text admin_label=\u201eKurze Zusam\u00admen\u00adfas\u00adsung\u201c _builder_version=\u201e4.27.4\u201c header_font=\u201c|700|||||||\u201c header_4_letter_spacing=\u201e12px\u201c module_alignment=\u201ecenter\u201c saved_tabs=\u201eall\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]<\/p>\n<p>Agentic AI is more than just another buzzword in digi\u00adta\u00adliza\u00adtion. It repres\u00adents a new gene\u00adra\u00adtion of AI systems that do not merely execute tasks, but inde\u00adpendently prepare decisions, set prio\u00adri\u00adties, and flexibly orchest\u00adrate processes.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u201e4.27.4\u201c header_font=\u201c|700|||||||\u201c header_4_letter_spacing=\u201e12px\u201c module_alignment=\u201ecenter\u201c saved_tabs=\u201eall\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]<\/p>\n<p>Insiders marked this paradigm shift in November 2025 with a high-level <a href=\"https:\/\/insiders.next-kmu.de\/en\/insiders-launches-expert-dialogue-on-agentic-ai-in-insurance\/\">expert dialogue<\/a> in Berlin, where insurers, rese\u00adar\u00adchers, and tech\u00adno\u00adlogy experts discussed at a round table how Agentic AI can rea\u00adli\u00adsti\u00adcally shape the next stage of process auto\u00adma\u00adtion in the insurance industry and where its concrete value for data-driven core processes lies. One key takeaway was clear: Agentic AI is not a distant future tech\u00adno\u00adlogy, but a practical next step that already lays the foun\u00adda\u00adtion for pro\u00adduc\u00adtive appli\u00adca\u00adtions today.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u201e4.27.4\u201c header_font=\u201c|700|||||||\u201c header_4_letter_spacing=\u201e12px\u201c module_alignment=\u201ecenter\u201c saved_tabs=\u201eall\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]<\/p>\n<h3>Tech\u00adno\u00adlogy Meets Ope\u00adra\u00adtional Reality<\/h3>\n<p><\/p>\n<p>Insiders con\u00adsis\u00adt\u00adently focuses on turning cutting-edge tech\u00adno\u00adlogy into real customer value. In private health insurance and in the handling of business tran\u00adsac\u00adtions, effi\u00adci\u00adency is deter\u00admined not only by indi\u00advi\u00addual auto\u00adma\u00adtion steps, but just as much by the quality of pre\u00adpa\u00adra\u00adtion. This is where today\u2019s biggest bot\u00adt\u00adlen\u00adecks arise: incom\u00adplete sub\u00admis\u00adsions, hete\u00adro\u00adge\u00adneous documents, time-consuming follow-ups, and spe\u00adcia\u00adlist depart\u00adments spending a large share of their time on pre\u00adpa\u00adra\u00adtory work instead of making decisions.<\/p>\n<p><\/p>\n<p>Together with the German Research Center for Arti\u00adfi\u00adcial Intel\u00adli\u00adgence (DFKI), Fraun\u00adhofer IESE, RPTU Kai\u00adsers\u00adlau\u00adtern, and repre\u00adsen\u00adta\u00adtives from the insurance industry, Insiders has therefore launched the deve\u00adlo\u00adp\u00adment of two AI agents, with a clear focus on two concrete, pro\u00adduc\u00adtion-ready insurance use cases. The goal is to establish a robust industry standard for agentic systems in insurance.<\/p>\n<p> [\/et_pb_text][et_pb_text _builder_version=\u201e4.27.4\u201c header_font=\u201c|700|||||||\u201c header_4_letter_spacing=\u201e12px\u201c module_alignment=\u201ecenter\u201c saved_tabs=\u201eall\u201c locked=\u201eoff\u201c global_colors_info=\u201c{}\u201c]<\/p>\n<h3><strong>Why a Con\u00adsor\u00adtium Instead of a Stan\u00adda\u00adlone Solution?<\/strong><\/h3>\n<p><\/p>\n<p>Our expe\u00adri\u00adence and close col\u00adla\u00adbo\u00adra\u00adtion with customers show that arti\u00adfi\u00adcial intel\u00adli\u00adgence and Agentic AI only unfold their full value when domain expertise, tech\u00adno\u00adlogy, and process under\u00adstan\u00adding work hand in hand. The con\u00adsor\u00adtium makes exactly this possible. Insurers, research insti\u00adtu\u00adtions, and Insiders jointly develop agentic systems that meet real-world requi\u00adre\u00adments, are set up in a regu\u00adla\u00adtory-compliant manner, and can be inte\u00adgrated into existing system land\u00adscapes.<\/p>\n<p><\/p>\n<p>Instead of isolated proof-of-concepts, an agentic framework is created based on reusable building blocks that can be gradually pro\u00adduc\u00adtized. For insurers, this means faster time-to-value, reduced inte\u00adgra\u00adtion effort, and early access to a tech\u00adno\u00adlogy that prepares the tran\u00adsi\u00adtion from classical auto\u00adma\u00adtion to agentic autonomy.<\/p>\n<p><\/p>\n<p>The agents will not address abstract future chal\u00adlenges, but very concrete ope\u00adra\u00adtional bot\u00adt\u00adlen\u00adecks. They structure, review, clarify, and prepare cases so that people can focus on the work where their con\u00adtri\u00adbu\u00adtion creates the greatest value. Agentic AI is therefore not an end in itself, but the next logical step for insurers aiming to improve effi\u00adci\u00adency, quality, and sca\u00adla\u00adbi\u00adlity at the same time.<\/p>\n<p><\/p>\n<p><strong>Are you inte\u00adrested in the con\u00adsor\u00adtium or would you like to receive further infor\u00adma\u00adtion on specific use cases? Then please feel free to contact us!<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u201emailto:%20vertrieb@insiders-technologies.de\u201c button_text=\u201eFurther infor\u00adma\u00adtion available\u201c button_alignment=\u201eleft\u201c admin_label=\u201eButton: Success Story lesen\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201e2cc0db31-42dd-4110\u20139790-25b7e462eb3b\u201c hover_enabled=\u201e0\u201c locked=\u201eoff\u201c global_colors_info=\u201c{%22gcid-e57f936a-e1ef-478a-a91c-6dc2f7bf0652%22:%91%22button_text_color__hover%22%93,%22gcid-a1ce49c7-18bb-4621\u20138275-487db4ef4ea2%22:%91%22button_text_color%22%93}\u201c button_text_color__hover_enabled=\u201eon|hover\u201c button_text_color__hover=\u201e#000000\u201c button_bg_color__hover_enabled=\u201eon|hover\u201c sticky_enabled=\u201e0\u201c][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c][et_pb_column type=\u201e4_4\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201edefault\u201c global_colors_info=\u201c{}\u201c][difl_advanced_person image_wrapper_max_width=\u201e30%\u201c ap_name=\u201eTest Person\u201c ap_role=\u201eAbteilungsleiter XY\u201c ap_description=\u201c<\/p>\n<p>Lorem ipsum dolor sit amet, con\u00adsetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, con\u00adsetetur sadipscing elitr, sed di<\/p>\n<p>\u201c ap_facebook=\u201ehttps:\/\/www.facebook.com\/InsidersTechnologies\/\u201c ap_twitter=\u201ehttps:\/\/x.com\/i\/flow\/login?redirect_after_login=%2Finsiders_tech\u201c ap_linkedin=\u201ehttps:\/\/www.linkedin.com\/company\/insiderstechnologies\u201c ap_instagram=\u201ehttps:\/\/www.instagram.com\/insiders_technologies\/#\u201c disabled_on=\u201eon|on|on\u201c admin_label=\u201eAdvanced Person: Autor klein quer\u201c _builder_version=\u201e4.27.4\u201c _module_preset=\u201e895087cb-f8e9-429a-a1d0-7510ac6ca121\u201c disabled=\u201eon\u201c global_colors_info=\u201c{}\u201c][\/difl_advanced_person][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Agentic AI repres\u00adents a new level of AI in insurance: systems that not only automate, but also prepare decisions, control processes, and spe\u00adci\u00adfi\u00adcally resolve ope\u00adra\u00adtional bot\u00adt\u00adlen\u00adecks. Insiders presented this approach in an expert dialogue with insurers, sci\u00aden\u00adtists, and tech\u00adno\u00adlogy partners, and is now actively promoting it. In col\u00adla\u00adbo\u00adra\u00adtion with research insti\u00adtu\u00adtions and industry repre\u00adsen\u00adta\u00adtives, two pro\u00adduc\u00adtion-ready AI agents are being developed for private health insurance and business tran\u00adsac\u00adtion pro\u00adces\u00adsing. The goal is to create a robust industry standard that improves effi\u00adci\u00adency where it matters most today \u2013 in the quality of pre\u00adpa\u00adra\u00adtion.<\/p>\n","protected":false},"author":26,"featured_media":88339,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","wp_typography_post_enhancements_disabled":false,"_mbp_gutenberg_autopost":false,"footnotes":""},"categories":[1,677,2,109,605],"tags":[],"class_list":["post-88340","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-allgemein","category-artificial-intelligence","category-blog-en","category-featured","category-ovaition-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/posts\/88340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/comments?post=88340"}],"version-history":[{"count":0,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/posts\/88340\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/media\/88339"}],"wp:attachment":[{"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/media?parent=88340"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/categories?post=88340"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/insiders.next-kmu.de\/en\/wp-json\/wp\/v2\/tags?post=88340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}